Dear Morty;
This will confirm the order after our 3-hour on-line conference call for 2,000 Apple iPad’s to be delivered, with various printers, computers and other supporting equipment, to Multi-Fastic Restaurants International in Montreal next week. In addition, we understand you will complete the Apple iPad App for the following specifications:
- Owner is Chinese, but also a Canadian citizen who is opening a chain of gourmet Japanese Restaurants across Canada and in the USA – all menus, reports displays must all support Mandarin, Cantonese, English and Kanji.
- Orders will be taken at the tables in the language of preference of the patrons either on self-serve terminals (iPads anchored to the table) or by the waiter / waitress on portable iPads.
- Receipts for appetizers must be printed in French at the appetizer stations for the French staff that man that station.
- Receipts for entrees must be printed in Kanji for the chefs who are all Japanese.
- Salads, vegetable and soup orders will be displayed on iPads in three languages, Polish, Hungarian and Korean for the staff employed at those workstations – since this work force has high turnover, other languages must be instantly available when a new employee is hired at this entry-level position.
- Receipts for customers can be printed in the language of their choice with total line printed in that language for the customer, and on the payment stub in English for the cashier.
- Chef reports must also be in Kanji, but also in Mandarin, Cantonese, English and French for comparison to other chains owned by the corporation.
- Commission / tips reports will be in English and French and will be provided to bilingual staff in the language of their choice.
- Order call must be in English and French on an alternating basis to accommodate bilingual staff and comply with local language laws – the first and last calls must always be French.
- Since staff can record their own meals, all selection menus must be available in the language of choice – similar to self-serve selections at the table – but employee meals are complimentary and recorded to the employee number only as a taxable benefit.
- When patrons are seated, menus will appear on the table iPad after the language of choice is selected. Colored borders around the menu will give the wait-staff a clue of what language the patrons speak. For example, a red border around the menu would indicate English had been chosen as the language and a green border would indicate French. This will allow staff to approach customers in the language of their choice based on their menu selection. Other languages will display with a blue border and, if a multi-lingual employee is available who speaks the language, they will be assigned to service that table.
- A control iPad at the Host station will highlight languages for each table in the restaurant and employees fluent in that language can be sent to respective tables.
Since you already have the basic prototype program working for one hamburger fast food restaurant in English, I’m sure you’ll be ready to demonstrate this enhanced version with completed modifications next week. Bear in mind that it must also be able to handle all sales taxes for all Canadian provinces and US states as well as full currency conversion for any world currency that might be presented at the restaurant with hourly updates of currency rates tied to the World Bank. We’ll review the program Friday morning to make sure everything is working okay and, since the restaurant only opens at 5:30pm, that should give you plenty of time to make any changes and fine-tune your programming.
In final summary, we are delighted at the App price quoted at $0.99 per iPad and trust there will be no surprises when you make the final delivery next week.
Sincerely,
Bob Flobblaw, President
Multi-Fastic Restaurants International
------------------------------------------------------------------------
Rondyn Infoware Copyright © 2011 - all rights reserved.
No comments:
Post a Comment